Toastmasters District 74

Southern Africa

District expense claims

District process for management of claims to district for reimbursement from district members will be as follows:

(1) Email the details of your claim (including your claim forms and related slips etc) to This email address is being protected from spambots. You need JavaScript enabled to view it. (this email address is read by the Finance Manager and the District Director) (Claimant)

a. Step 1 - You will receive an email acknowledging your claim including a claim number – this does not mean your claim has been approved or will be paid (Finance Manager) – our desired response time is no more than a week from submission of the claim

b. Step 2 - You will receive any queries on your claim with your claim reference number –– our desired response time is no more than a week from submission of the claim

c. Step 3 - You will receive feedback on whether your claim is authorised for payment or not (and a reason if it not authorised) with your claim reference number –– our desired response time is no more than a week from submission of the claim

(2) If you want query the status of your claim then use your claim number as reference in all correspondence (Claimant)

(3) Once authorised claims will be paid on the 7th and 21st of each month – for any exceptions contact the Finance Manager directly (Finance Manager)


The purpose of this updated process is to improve our service to you our member. The objective of this new process is to strive to achieve a service level where you should wait (1) an average of one week for feedback on your claim and (2) two weeks to get paid

 

 

Download the claim forms here.